9 general skills or competencies (Job family competencies) for Benefits Clerk
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Describes the importance of accurate data entry to maintain a productive recordkeeping system.
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Level 2 Behaviors
(Light Experience)
Collects data by sorting information to prepare a source for computer entry.
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Level 3 Behaviors
(Moderate Experience)
Performs complicated data entry functions for deficiencies and checks images.
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Level 4 Behaviors
(Extensive Experience)
Drives a zero error rate in data entry by enabling data profiling to reduce data redundancy.
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Level 5 Behaviors
(Mastery)
Designs data quality verification process to consistently meet timelines of data entry operations.
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Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Describes the process of designing employee benefits program.
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Level 2 Behaviors
(Light Experience)
Documents and maintain administrative procedure manuals for managing the benefit program.
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Level 3 Behaviors
(Moderate Experience)
Formulates a benefits plan program based on the results of employee needs assessment and gap analysis.
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Level 4 Behaviors
(Extensive Experience)
Facilitates employee benefit seminars and trainings for employees to ensure mutual understanding.
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Level 5 Behaviors
(Mastery)
Develops communication strategies to ensure benefit programs are fully understood by stakeholders.
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8 soft skills or competencies (core competencies) for Benefits Clerk
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Describes the importance of gathering relevant information in making informed business decisions.
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Level 2 Behaviors
(Light Experience)
Checks multiple sources to get complete and accurate information.
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Level 3 Behaviors
(Moderate Experience)
Asks questions and gathers the necessary information to make informed business decisions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall process of records retention programs.
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Level 5 Behaviors
(Mastery)
Designs a system for monitoring the effectiveness of data-gathering channels.
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Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Describes different types of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Collects data and prepares spreadsheets for basic accounting purposes.
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Level 3 Behaviors
(Moderate Experience)
Implements advanced features, facilities, and functions of available tools.
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Level 4 Behaviors
(Extensive Experience)
Improves PowerPoint slide presentations by using and adding pictures, texts, and videos.
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Level 5 Behaviors
(Mastery)
Creates arithmetic processes, formulas, and statistical methods for data processing and calculation.
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Summary of Benefits Clerk skills and competencies
There are 0 hard skills for Benefits Clerk.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.